Terms of Service.
These terms govern your use of the Granumetrics mobile app and website (together, the "Service"). By creating an account or using the Service, you agree to these terms. If you do not agree, please do not use the Service.
Who we are
The Service is operated by CH Technologies (Denmark). Contact: christian277@hotmail.com.
The Service
Granumetrics lets you photograph aggregate samples and computes an estimated particle size distribution (PSD) from those images. Results are best-effort measurements based on machine-learning models and image analysis. They are not a substitute for laboratory sieve analysis and should not be used as the sole basis for safety-critical or regulatory decisions.
Your account
You're responsible for keeping your login credentials secure and for activity under your account. Please notify us immediately if you suspect unauthorised access. One account per person; don't share credentials with others.
Pilot and subscriptions
Pilot access is founder-approved and currently runs for 30 days at no charge unless we agree otherwise in writing. At the end of the pilot you may convert to a paid subscription, receive a manual extension, or stop using the Service.
The standard subscription is USD $299 per month or USD $2,990 per year for one site, with unlimited analyses for that site. Prices may be shown in EUR at checkout and VAT or other taxes may be added where required. You can cancel future renewal at any time.
Card payments are processed by Stripe. For purchase orders, invoice billing, tax ID details, or other non-standard billing needs, email us before subscribing and we will handle it manually where possible.
Cancellations and refunds
You can cancel a paid subscription so it does not renew. Unless required by law or separately agreed in writing, payments already made are not automatically refundable. We may issue goodwill refunds or credits case by case, especially during early pilot conversions.
Acceptable use
You agree not to:
- Use the Service for unlawful purposes or in violation of any applicable law.
- Interfere with the Service, attempt to bypass authentication, or probe for vulnerabilities without prior written permission.
- Upload content that infringes copyright, contains malware, or depicts material you do not have the right to use.
- Scrape, resell, or redistribute Granumetrics outputs without our written consent.
Your content
You retain ownership of photos and data you upload. You grant us a limited license to process that content only as necessary to operate the Service (for example, running the segmentation pipeline and returning results to you). We do not use your content to train public models or share it with third parties except as described in our Privacy Policy.
Availability
The Service is provided on an "as available" basis. We may add features, change behaviour, or take the Service offline for maintenance without prior notice. We aim for high uptime but do not guarantee continuous availability.
No warranty
The Service is provided "as is" and without warranties of any kind, express or implied, including fitness for a particular purpose or accuracy of measurement outputs. To the maximum extent permitted by Danish and EU law, we disclaim all such warranties.
Limitation of liability
To the maximum extent permitted by applicable law, our aggregate liability to you for any claim arising from or related to the Service is limited to the amount you paid us for the Service in the twelve months preceding the claim (which may be zero). We are not liable for indirect, incidental, or consequential damages, including lost profits or data. Nothing in these terms limits liability that cannot be excluded under mandatory Danish or EU law (for example, liability for gross negligence or intent).
Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these terms. On termination, your right to use the Service ends; sections of these terms that by their nature survive termination (for example, liability and dispute provisions) remain in effect.
Changes to these terms
We may update these terms. Material changes will be communicated via the email on your account or an in-app notice, and the date at the top of this page will reflect the most recent revision. Continued use of the Service after the effective date of changes constitutes acceptance of the updated terms.
Governing law
These terms are governed by the laws of Denmark. Any dispute will be resolved by the competent Danish courts, without prejudice to mandatory consumer protections that may apply to you under your country of residence.